Owner Services Specialist

Department: 250 Owner Services Location: Cleveland, OH Overview: As an Owner Services Specialist, you are responsible for ensuring a seamless experience for our Owners. From the moment they join Flexjet you become the aviation professional for the organization to the Owner. As relationships are established profiles are built, creating an atmosphere with foresight to anticipate their every need for travel. You must have a passion for helping others to be a successful Owner Services Specialist. Responsibilities: - Provide world-class service during every interaction with our clientele - Effective listening skills for telephone conversations - Professionally handle a high volume of incoming calls and E-mails - Schedule travel and other accommodations based on individual needs - Ability to understand contract terminology - Proactively communicate any changes, delays or other potential disservice concerns - Respond quickly to any questions/inquires pertaining to scheduled trips, status of t...