Client Billing Specialist

Department: 250 Owner Services Location: Cleveland, OH The Client Billing Specialist will work two-fold with external customers and internal colleagues to provide information as it relates to customers contracts and invoices. Will work to ensure timeliness of billing/receivables, accuracy of administering contract terms as well as any potential non-payment/collections issues that may arise. This position manages inquiries from clients and ensures they are addressed timely and accurately. The role will support many other departments in the organization as needed to resolve any customer concerns. DUTIES & RESPONSIBILITIES *Respond to internal colleagues providing details and data regarding client contract information *Review and communicate to client requests and questions in regard to their unique contracts and client bills *Demonstrated ability to think strategically, identify and solve difficult business problems *Ability to gather and analyze data and draw logical conclusions *E...